SMS Consent & Opt-In Policy

This policy applies to LawnRing, a brand operated by ClearShield Advisory LLC d/b/a LawnRing, and to text messages sent on behalf of lawn care and landscaping companies that use the LawnRing platform.

Last updated: October 9, 2026

Overview

LawnRing provides an AI-powered phone receptionist and online quote and booking forms for lawn care and landscaping companies. When a customer contacts a LawnRing-powered business, by phone or through the business’s website, they may receive transactional SMS messages about their own lawn care request, such as an estimate, scheduling coordination, or, after they agree on a call, a secure link to review the details and add yard photos. Messages are sent only after the customer has opted in, and every message supports immediate opt-out.

How Consent Is Collected

Consent is collected in one of two ways, depending on how the customer reaches the business:

1. Verbally, during a phone call

Before sending any text, the voice assistant asks the caller for permission, names the last four digits of the number it will text, and tells the caller how to opt out. The caller must clearly agree before any SMS is sent.

Example conversation:

Assistant: “May I text the lawn care details and photo link to the number ending NNNN? You can reply STOP to opt out.”

Caller: “Yes, please.”

NNNN stands for the last four digits of the caller’s phone number. Only after receiving an affirmative response is the SMS sent.

2. In writing, via a quote or booking form

The business’s website quote and booking forms include clear consent language at the point of submission. Submitting the form constitutes the customer’s agreement to receive service-related messages. The forms display language substantially similar to:

“By submitting this form, you agree to receive calls and text messages from [Business Name] (sent via LawnRing AI) at the phone number provided, for purposes related to your service, such as quotes, scheduling, and follow-ups. Reply STOP to cancel. Msg frequency varies. Msg & data rates may apply.”

What Messages Are Sent

A secure link to review the lawn care request and add yard photos (for example, of the front yard, back yard, side yard, or gate), sent after the caller agrees on the call
Estimates and follow-ups the customer requested, sent by the business
Appointment confirmations, reminders, and scheduling coordination
Deposit or payment links, where the business has enabled payment collection and the customer asked to proceed
No marketing or promotional messages. Messaging is transactional and related to the customer’s own lawn care request.
Message frequency varies with the customer’s service activity (typically 1 to 5 messages per service request).

Sample message:
“[Business Name]: Review your lawn care request and add yard photos here: [secure link] Reply STOP to opt out.”

Opt-Out and Help

Reply STOP to any message to opt out immediately. Once opted out, no further messages are sent to that number.
Reply HELP to any message for assistance, or contact the business directly at the phone number you originally called.
Message and data rates may apply, depending on your carrier and plan. Carriers are not liable for delayed or undelivered messages.

Data Usage

Phone numbers are used solely to deliver the service-related messages described above on behalf of the business the customer contacted. Phone numbers are not sold, shared with third parties for their own marketing, or used for any other purpose. See our Privacy Policy for full details on data handling and retention.

Contact

For questions about this policy or our messaging practices, please contact us:

Email: support@lawnring.com
Website: lawnring.com

See also our Privacy Policy and Terms & Conditions.